How to request deletion
Use the deletion email action below to compose a request to Deshi Ghotok, even if you no longer have the app. Your registered phone number or email is enough to help find your account; add your profile ID only if you know it. A reason is optional. You must send the email from your email app; opening the draft does not submit it.
We confirm account ownership to prevent someone else deleting your profile. Do not send passwords, one-time codes, bank details or identity documents in an initial email. If further evidence is necessary, we explain the purpose and provide an appropriate secure channel.
What happens next
The profile is hidden immediately. The 90-day period starts on the request date.
Erasure starts after 30 days and completes within 90 days of the request. It covers your account, profile, uploads, stories and related data under our control, except for a separately approved website showcase snapshot described below.
To keep your account, sign in within 30 days and choose Keep account. If sign-in fails, contact Support before the 30 days end. After erasure starts, cancellation is no longer available.
Limited retained records
If you separately agreed to appear in the public website showcase, its blurred-photo, name and area snapshot is kept separately while the profile remains selected. It appears on the landing page only while the showcase is enabled, and may remain in storage after account deletion. It is not used for matching or account access, and can be removed by contacting Support. When we remove a profile from the showcase, we also delete its stored snapshot.
A specific legal obligation, unresolved dispute, payment accounting requirement or documented fraud or safety investigation may require limited records to be kept longer. We restrict access, do not use those records for discovery or marketing, and delete them when the requirement ends. Our response explains any retained category, reason and applicable duration unless disclosure is legally prohibited.
We cannot erase independent screenshots, copies or information already received by another person. Payment providers may keep transaction records required by law. Cancel any recurring membership separately with the provider; deleting an account alone may not stop an externally managed payment.
Your device and other privacy requests
Uninstalling the app, logging out and hiding a profile do not request server deletion. You can remove local app data using device settings. Copies you saved to your photo library or downloads must be removed separately. To request access, correction or deletion of specific optional information while keeping an account, use Support.
Contact Deshi Ghotok
Operator: Hard Nut Inc
Support: [email protected]
Opens your email app. Send the email to submit your request. No password or sign-in code is needed.