Agreement and eligibility
By creating an account or using member features, you agree to these terms and acknowledge the Privacy Policy. Public policy pages can be read without an account. You must be at least 18, have capacity to enter this agreement, and meet the legal age and other requirements for marriage that apply to you. Being 18 alone does not establish legal eligibility to marry.
Use the service for genuine matrimonial introductions. Your marital status, age and other material information must be accurate. If a family member helps manage a profile, the adult concerned must give informed permission and retain control over their personal information and choices. Do not create profiles for minors or without the person’s permission.
Your account and content
Keep sign-in details private and notify Support of suspected misuse. You are responsible for information you submit and must have the right to share photos, recordings and other content. Do not publish another person’s phone number, documents or private information without permission.
You retain ownership of your content. You allow Deshi Ghotok to store, process, format and display it as needed for the features you use, your privacy choices, and safety or legal requirements. A separate, optional permission is required to feature a blurred copy of your profile photo, displayed name and area on our public website. If you agree, we keep that separate snapshot while your profile remains selected; it is displayed only while the showcase is enabled and may remain in storage after account deletion. It is not used for matching or account access, and you can ask Support to remove it. This is not permission to use your profile or verification selfie in advertising.
Respectful conduct
Harassment, threats, hate, stalking, coercion, impersonation, scams, sexual exploitation, explicit sexual content, trafficking and child sexual abuse or exploitation are prohibited. Do not request money, dowry, financial credentials or one-time codes from members, pressure someone after refusal, or use the service for commercial solicitation.
Do not scrape profiles, bypass access restrictions, distribute malicious software or interfere with the service. Do not repost another member’s content outside the service without their permission. Use reporting and blocking controls where available, or contact Support.
Introductions and verification limits
We facilitate introductions; we do not arrange or guarantee a marriage, match, response or background check. A phone check confirms access to a phone number. A face-detection check is not identity recognition. A review badge means only the particular check described in the app. Members must make their own decisions and verify important information independently.
Never treat a badge as a guarantee that someone is safe. Meet in public, tell a trusted person, and avoid sharing money or sensitive information. The service is not an emergency service; contact local emergency authorities if someone is in immediate danger.
Free access, memberships and payments
Available features, limits, prices, duration and renewal terms are shown before purchase. Free messaging includes a one-time allowance to start or accept conversations; the limit for your profile is shown in the app. Unmatching does not restore an allowance already used. Pro membership is required to unlock additional people; previously unlocked chats remain available after membership expires. Unmatching ends messaging for both people and retains read-only history. Blocking and reporting remain free. Check the current limits and benefits in the product before you pay.
Pay only through an official checkout actually offered for your device and region. A web purchase does not override app-store payment rules. Do not pay another member or an unofficial agent for verification, access or a promised marriage. No automatic renewal or non-refundable charge may be assumed if it was not clearly disclosed before purchase.
Purchase cancellation, refunds and mandatory consumer rights follow the terms displayed at checkout and applicable law. Contact Support with a transaction reference for an incorrect charge or missing access. Account deletion does not itself cancel an externally managed recurring payment; cancel it with the payment provider as well. We do not guarantee a relationship in exchange for payment.
Reports, restrictions and appeals
A profile report does not share chats. To report a chat, a participant must explicitly share the available conversation with the review team. This includes both sides and available attachments up to submission; later messages are not shared. Admins can open this chat evidence in the review portal only through that permission. Evidence is retained for up to 90 days from reporting and removed earlier when either account is permanently erased. Already-erased content cannot be recovered. This access control is not a claim of end-to-end encryption.
We may investigate reports and restrict or remove content or accounts that violate these terms, threaten safety or must be restricted by law. Urgent safety measures may be taken before notice. Where appropriate and lawful, we explain the reason and allow you to contact Support to challenge an error. Do not create another account to evade a restriction.
Leaving the service
You may stop using the service and request account deletion at any time. Following an ownership-verified request, your profile is hidden and new contact is stopped immediately. Permanent deletion is completed within 90 days of the request, with only the specific legal, accounting and safety exceptions described in the Privacy Policy and Account Deletion page. Logging out or uninstalling does not submit a deletion request.
Availability and legal rights
Features may be interrupted or changed for maintenance, security or product updates. We will explain material changes to paid benefits and address them fairly under applicable consumer law. You remain responsible for decisions and interactions outside our control. Nothing here excludes liability that cannot lawfully be excluded or removes mandatory consumer or privacy rights.
Raise a dispute with the operator through Support first so it can be addressed. Your access to competent courts, regulators and other mandatory remedies remains available under applicable law. Updated terms will carry a new date or version; significant changes will be notified as required. The Bengali and English versions are intended to have the same meaning; contact us if you identify an inconsistency.
Contact Deshi Ghotok
Operator: Hard Nut Inc
Support: [email protected]
Opens your email app. Send the email to submit your request. No password or sign-in code is needed.